Hi, I’m [YOUR_NAME], and I’m a [YOUR_TITLE] at [COMPANY_NAME]. I’m excited to learn more about your experience today.
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Could you briefly introduce yourself and share what attracted you to apply for this position?
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Great, thank you for sharing! In the next 50 minutes, we’ll discuss your experience with incident management and related skills. After that, you can ask any questions you have about the role or the company.
Incident Response
10 min
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Can you describe a time when you were involved in an incident response? What was your role and what steps did you take?
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What tools do you typically use for incident response and why?
Troubleshooting and Root Cause Analysis
15 min
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Walk me through your process for troubleshooting a complex issue.
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How do you conduct a root cause analysis after an incident?
Monitoring and Alerting
10 min
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What monitoring tools have you used, and how do you configure alerts?
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How do you ensure alerts are actionable and not overwhelming?
Post-Mortem Analysis
10 min
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Can you describe your approach to conducting a post-mortem after an incident?
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How do you ensure that the findings from a post-mortem are implemented?
Closing
5 min
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Do you have any questions for me about the team or the company?
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Thank you for your time today. We’ll be in touch soon regarding the next steps.